Atlantic City’s stature as a visitor destination as well as the community’s quality of life has been greatly enhanced by the presence of the Convention Center and historic Boardwalk Hall. Through their combined efforts and teamwork, the Atlantic City Convention & Visitors Authority, the New Jersey Sports and Exposition Authority and SMG have put together an award winning team that has made service and facility management a top priority. Event management and counseling, marketing and public relations assistance, advance hotel and restaurant reservation services, shuttle services, personalized registration services, familiarization tours and spousal programs are offered to all clients.

Several prestigious building, industry and customer awards have recognized the facilities’ architectural and business achievements. Recent awards include the Prime Site Award from Facilities and Destinations magazine from 2000 through 2007. This award is based on the votes of association meeting planners across the country. They ranked their selections on quality of facility and accommodations, professionalism of staff, attractiveness of destination, and other features. Meeting News magazine awarded a 2005, 2003, 2002 and 2000 Planners’ Choice Award in recognition of staff service, facility location, design and quality of meeting and exhibit space and food service.

Other awards include the 2001 Pinnacle Award from Successful Meetings, the 1999 Award of Excellence from Corporate & Incentive magazine, and the 1999 Gold Service Award from Meetings & Conventions magazine. These awards are determined by ballot by the magazine’s readers who are convention, trade show and meeting planners.

In 1999, the Atlantic City Convention Center was nominated for the EACA Intrepid Award. The Intrepid is awarded to the trade show individual, organization or consortium that has demonstrated an outstanding capacity for delivering superior customer service above and beyond the customer’s expectations.

La Legion D’Honneur Du Voyage bestowed an additional tribute in naming the Atlantic City Convention Center the world’s best convention center based on facilities, infrastructure, management and dedication to the ideals of the Legion. Members of the Legion are comprised of travel industry leaders in 31 countries that seek better understanding among nations through tourism and to fight against bias and prejudice in travel.

The Convention Center also participated successfully with Professional Convention Management Association (PCMA) in a highly regarded space and occupancy verification program. Not only does PCMA greatly enhance a building’s value, recognition and credibility as a major convention facility, it is an invaluable tool for meeting planners.
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